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WebApr 9, 2024 · The NOC monitors and controls IT operations, but in an efficient operation with well-defined roles, the work of patching and maintenance is handled by other teams. Technical Management Function ITIL’s Technical Management objective is to provide technical expertise and support for managing the IT infrastructure. WebWhat is a Network Operations Center (NOC)? A network operations center (“NOC”) provides a central location for enterprise IT. Here, network operations center team members supervise, monitor, and maintain an enterprise’s services, databases, external services, firewalls, and networks. WebThe NOC must monitor all aspects of the organization’s infrastructure so that no single failure could cause catastrophic damage. This increased responsibility means that the NOC personnel are required to possess specialized skills. Because most employees lack expertise in networking, the NOC must hire individuals who specialize in this area. ... disappearances by howard frank mosher